Contact us

Contact an Advocate

Follow the links below to take you directly to the local pages for your area. You will find details of the services that they offer and the best contact details.

Our offices, and our helplines are open Monday-Friday, 9am-5pm. 


Want to make a complaint about VoiceAbility?

Visit our 'how to make a complaint' page and you can download a complaints form. You should liaise with your local team in the first instance.

London   East of England East Midlands West Midlands
Barnet   Havering Cambridgeshire Lincolnshire Birmingham
Brent Hounslow Peterborough Northamptonshire Black Country
Camden Lambeth Suffolk   Coventry & Warkwickshire
City of London Lewisham Essex    
Croydon Merton      
Enfield Newham Yorkshire & The Humber North East North West
Haringey Redbridge Bradford Sunderland Liverpool
Harrow Wandsworth Doncaster   Greater Manchester
    Sheffield   Sefton
    Wakefield   Cheshire

Text Phone Details

If you are a text phone user, simply dial 18001 followed by our normal phone numbers and a translator will act as an interface between you and a VoiceAbility team member. This works the other way as well, so if we need to get in touch with you, we can call a text phone by dialing 18001 followed by your number. We can speak to an operator who converts it to text.

You can find our more information about text phones by downloading this useful text phone instruction leaflet.

Our Head Office

VoiceAbility, The Old Granary, Westwick, Oakington, Cambridge, CB24 3AR

If you have a query, you can contact one of the following departments:

Please note our head office reception opening hours are 9am to 5pm, Monday to Friday, with lunch between 1pm and 2pm.

We are closed on Bank Holidays.


Department Telephone  Email
Main reception 01223 555800  
Marketing and Communications 01223 555830
Recruitment 01223 555800

Email Disclaimer: The information contained in our email communications are confidential. They are intended solely for the use of the individual or entity to whom they are addressed and others authorised to receive them. If you are not the intended recipient you should not disclose, copy, distribute or take action on the contents of any information, except for the purpose of delivery to the addressee. Any unauthorised use is strictly prohibited and may be unlawful. If you have received an email from us in error please notify the sender by email immediately and delete the message from your computer.

Please note: You should not disclose any information to us that you do not want or expect to be passed to the people who use our services. Our general policy is to routinely share with these users all information shared with us by service providers. This is because we provide Advocacy services and act explicitly on their behalf. If you are unsure of this policy and how it applies to the information you may be planning to share, please contact us to discuss this in advance. Thank you.